Food Lose Privacy Policy

Privacy and data protection information for the Food Lose app

Last Updated: December 2025

1. Introduction

Gray Mackenzie Retail Lebanon SAL ("we", "us", or "our") operates the Food Lose mobile application (the "Service").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when using our Service.

All Health Connect permissions in the Food Lose app are optional and require explicit user consent.

2. Definitions

Service

The Food Lose mobile application operated by Gray Mackenzie Retail Lebanon SAL.

Personal Data

Information about an identifiable individual that can be used to contact or identify you.

Health Data

Sensitive activity and hydration data accessed via Health Connect only if you grant permission.

Usage Data

Information collected automatically when you use the Service (e.g., interactions, session duration, app performance).

3. Information We Collect

Personal Data

We collect the following information to create, manage, and verify your account:

  • First and last name
  • Email address
  • Phone number (used for verification, fraud prevention, delivery coordination, or essential communication)
  • Basic health profile inputs: weight, height, age, activity level, gender

These inputs are used to calculate your Basal Metabolic Rate (BMR) and improve your personalized experience.

4. Optional Health Data via Health Connect

Connecting Health Connect is fully optional, and the app works normally even if you grant zero permissions.

Optional Data We Read

  • Steps
  • Distance
  • Exercise sessions
  • Total calories burned
  • Active calories burned
  • Hydration intake history

Optional Data We Write

  • Hydration intake (only when you manually log water inside the app)

Purpose of Using Optional Health Data

If granted, Health Connect data is used to:

  • Display your daily steps and activity levels
  • Show walking/running distance
  • Provide workout summaries
  • Calculate calories burned
  • Track hydration progress
  • Build charts, logs, history, and insights to help monitor your health goals

Important: The Service does not require Health Connect permissions to function.

Your Control Over Health Data

  • All Health Connect permissions must be manually approved by you
  • You can revoke any permission anytime: Android Settings â ’ Health Connect â ’ App Permissions
  • Revoking permissions does not affect your ability to use the app
  • You fully control what is shared at all times

Health & Activity Permission Explanations

Important: The health and activity permissions below are optional and are only used to provide the related features inside the app. We do not sell health data, and we do not use it for advertising, analytics, or profiling.

Activity Recognition

ACTIVITY_RECOGNITION

We use this permission to detect the user’s physical activities (such as walking or running) and show the detected activity inside the app to support activity and fitness features. This data is used only to improve the user’s experience and is not shared with third parties.

Active Calories Burned

READ_ACTIVE_CALORIES_BURNED

We use this permission to access health data about the number of active calories the user has burned. This data is used only to display and analyze activity trends for the user and is not shared with third parties.

Distance

READ_DISTANCE

We use this permission to access health data related to the distance the user has traveled (such as walking, running, or cycling distance). This information is used to provide fitness tracking and progress monitoring. The data is only accessed to improve the user’s experience and is not shared with third parties.

Exercise Sessions & Cycling Cadence

READ_EXERCISE ExerciseSession CyclingPedalingCadence

We use this permission to access ExerciseSession records and related exercise metrics stored on the user’s device through Health Connect, such as exercise type (e.g., cycling or walking), session start/end time, total duration, and associated activity data.

For cycling workouts specifically, we also read CyclingPedalingCadence data linked to an ExerciseSession in order to accurately represent cycling performance and provide meaningful workout insights within the app.

This data is accessed only to support core fitness functionality (workout summaries, tracking accuracy, and user review of sessions). It is not used for advertising, analytics, or profiling, and is never sold, shared, or transmitted to third parties.

Steps

READ_STEPS

We use this permission to access step count data from the device. This information is used to track daily activity, provide progress insights, and support wellness features such as step goals and activity summaries. The data is only used within the app and is not shared with third parties.

Height

READ_HEIGHT

We use this permission to access the user’s recorded height data. This information is used to calculate and personalize health metrics such as calorie burn estimates. The data is only accessed to enhance the user’s in-app experience and is not shared with third parties.

Weight

READ_WEIGHT

We use this permission to access the user’s recorded weight data. This information is used to provide personalized health insights (such as tracking weight trends) and to improve the accuracy of fitness metrics. The data is only accessed within the app and is not shared with third parties.

Total Calories Burned

READ_TOTAL_CALORIES_BURNED

We use this permission to access data about the total number of calories the user has burned (including active and resting calories). This information is used to provide accurate health and fitness tracking and personalized insights. The data is only accessed within the app and is not shared with third parties.

Hydration

READ_HYDRATION

We use this permission to access the user’s hydration data, such as the amount of water or fluids consumed. This information is used to track hydration goals, provide wellness insights, and encourage healthy habits. The data is only accessed within the app and is not shared with third parties.

Sleep

READ_SLEEP

We use this permission to access the user’s sleep data, including sleep duration. This information is used to provide personalized sleep insights and track sleep trends. The data is only accessed within the app and is not shared with third parties.

Blood Glucose

READ_BLOOD_GLUCOSE

We use this permission to access the user’s blood glucose data. The data is only accessed within the app to enhance the user’s experience and is not shared with third parties.

Blood Pressure

READ_BLOOD_PRESSURE

We use this permission to access the user’s blood pressure data. The data is only accessed within the app to enhance the user’s experience and is not shared with third parties.

Heart Rate

READ_HEART_RATE

We use this permission to access the user’s heart rate data. The data is only accessed within the app to enhance the user’s experience and is not shared with third parties.

App Features Supported by These Permissions

  • Activity and fitness
  • Nutrition and weight management
  • Sleep management
  • Distance
  • Steps cadence / steps
  • Hydration
  • Active calories burned
  • Cycling pedaling cadence / ExerciseSession

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate essential features (Session Cookies)
  • Remember your preferences (Preference Cookies)
  • Enhance account security (Security Cookies)
  • Show relevant ads where applicable (Advertising Cookies)

You may disable cookies in your browser settings, but some features may not work correctly.

6. Data Sharing

We may share your data in the following cases:

  • With service providers assisting in operations, under confidentiality obligations
  • For legal compliance when required by applicable laws or authorities
  • During business transfers, such as mergers or acquisitions (with prior notice)

We do not sell your personal data.

7. Your Rights

Account Deletion

You may request full deletion of your account and all associated data through:

Your data will be permanently removed according to our retention policy, unless we are legally required to retain some information.

8. Policy Updates

We may update this Privacy Policy periodically. When we do, users will be notified through:

  • An update inside the app
  • Email notification (where applicable)

The "Last Updated" date at the top will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or your data rights:

Email: FoodLose@gmrlgroup.com
Website: https://foodlose.gmrlapps.com/

© Gray Mackenzie Retail Lebanon S.A.L — Food Lose